How To Control Remote Computer Using Remote Desktop Software
Remote desktop software comes very useful for fixing computer problems. Using this software one can remotely connect and control any computer around the world. The remote computer just needs two things- active internet connection and a remote desktop access software. Support team can connect and control any computer through internet using this software. It’s possible to transfer files and clipboard between two computers. The support team can also chat with clients using the inbuilt instant messaging facility. Techinline is one of the best remote desktop software which can be used by large, median, small size businesses or by individual computer users. Today I’m going to show how to connect a client and get control over remote desktop using Techinline.
How to use Techinline remote desktop software?
Firstly we need an account in Techinline to use this software. It is a paid remote access software but you can try 15 day full functional trial for free. To use the trial first create an account and your login information will be sent to you by email. Once you receive the user ID and password, visit the Techinline Expert console. At first you will be asked to install a browser extension to use the console. After installing the extension you will reach the expert console panel. From here you can connect to remote computers and take control over them.
To connect with remote user’s computer we need Client ID. Tell your client to visit FixMe.it from a compatible browser, where he/she will be asked to install the remote desktop client extension. Once the extension is installed the user will receive and six digit Client ID.
Now enter the client ID in your expert console panel and hit ‘Connect’ button to make connection with the remote PC. After establishing the connection you can chat with the client using the given chat window. From here you can see live streaming of remote desktop’s screen by clicking ‘Remote Desktop’ icon.
The remote computer’s keyboard and mouse can also be controlled from here for trouble fixing. You can also share your computer’s screen with client by clicking ‘Local Desktop’ icon. Files can be exchanged with client using File exchange facility. Techinline has the ability to reboot client’s computer and re connect it.
Techinline is easy to use and reasonably priced remote desktop support software. There are many similar remote desktop support software like LogMeIn, Webex, Teamviewer available in the market. But they are not that easy to use, they require complex configuration and above all those are more expensive. So if you are looking for a remote desktop support software for business the I’ll recommend you to try Techinline.